ContactIQ Privacy Policy

Last updated: March 2026

1. Information We Collect

When you interact with the ContactIQ website, submit inquiry forms, or request technical documentation, we may collect the following categories of personal information:

  • Contact information: name, email address, phone number, company name, job title
  • Geographic information: country, city, postal code
  • Technical inquiry details: product interests, project specifications, application requirements
  • Usage data: pages visited, time spent on site, browser type, IP address

2. How We Use Your Information

We use collected information for the following purposes:

  • Responding to product inquiries and technical support requests
  • Preparing quotations and engineering proposals
  • Sending relevant product updates, technical bulletins, and industry information (with your consent)
  • Improving our website functionality and user experience
  • Complying with legal obligations and regulatory requirements

3. Data Sharing

ContactIQ does not sell or rent your personal information to third parties. We may share your information with:

  • Authorized regional distributors (to fulfill product inquiries in your geographic area)
  • Service providers who assist in website hosting, email delivery, and customer relationship management
  • Legal authorities when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), access controls, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Inquiry data is typically retained for 36 months from the date of last interaction.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications at any time

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

8. International Data Transfers

As ContactIQ operates in 52 countries, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection regulations.

9. Changes to This Policy

ContactIQ reserves the right to update this Privacy Policy at any time. We will post any changes on this page with an updated revision date.

10. Contact Us

For privacy-related inquiries or to exercise your data rights, please contact:
ContactIQ Automation Corp. — Data Protection
Email: [email protected]
Phone: +1 (312) 555-0147